At Ink Loft Studio, every digital item is created with care and delivered instantly. Because our products are digital and available for immediate download, all sales are final. Once a file has been downloaded or delivered, we cannot offer refunds, cancellations, or exchanges.

Your satisfaction still matters. If you run into any issues with your digital files—such as download problems, missing pages, file errors, or personalization mistakes—we’re here to help and will make sure you receive the correct, working file.

We will gladly assist with:

• File not opening or downloading

• Missing or incorrect pages

• Corrupted files

• Personalization corrections

• Re-sending your purchased files

Non-Refundable Items:

• Digital downloads

• Custom digital artwork

• Personalized storybooks

• DTF print-ready files

• Any item delivered electronically

Need help with your order?

If something isn’t right, please reach out within 7 days of purchase:

📧 theinkstudio@gmail.com

We’ll respond as quickly as possible to resolve the issue so you can enjoy your purchase with confidence.

Contact Us

Need help with your digital files? Reach out and we’ll sort it out quickly.